We're all about clarity. If you have a question, it may be answered here! If not, feel free to reach out to us directly any time.
Yes, you have a lot of input in how systems and projects are completed, but we also bring our expertise and efficiency to the table. It’s a bit like hiring a personal chef. Here’s how it works:
Ultimately, it's about finding the right balance between control and trust, allowing you to enjoy the benefits without getting bogged down in the details. "Food for thought," indeed, but we're here to make it a delicious experience for you!
Ollin Reach helps an agent increase their profit by streamlining and optimizing operations, freeing up time for revenue-generating activities, and implementing expert marketing and sales strategies. We work closely with you to create tailored strategies that align with your unique goals, always incorporating the latest technology and innovative solutions to improve processes and reduce your costs. Our comprehensive support covers every aspect of the business, from lead generation to transaction management to past client follow-up.
We also offer personalized consulting to continually improve skills. Through detailed reporting and open communication, we ensure transparency and effective resource utilization. In essence, Ollin Reach acts as your partner in success, working smarter to reach more of your potential clients, close more deals, and enhance your profitability.
No long-term contract! We operate on a month-to-month basis. Our aim is to make your life easier by providing top-notch expertise. If we're not meeting your expectations, you're free to end the partnership. Likewise, we look for a collaborative relationship built on mutual respect and courtesy when working with you and your team, ensuring we're all aligned for success.
Operations strategy is a set of decisions related to the production and delivery of goods or services. Think of it as the game plan for how a company gets things done—it's all about making things run smoothly and profitably. This includes resource allocation, process optimization, technology implementation, and continuous improvement to meet goals.
Operations management means making sure that the items outlined in the operations plan and strategy are implemented without letting anything fall through the cracks. It's not just about those pesky behind-the-scenes details but also the day-to-day operations of every part of your business.
From consistently branding across platforms to ensuring legal documents are in order, operations management covers all those essential details that must be organized and completed. Who's handling tasks like ordering signs, writing the listing remarks, updating the website, or scheduling photographers and cleaners? That's what we do, using our strategic, well-oiled systems and processes to make it happen for you.
In simpler terms, it's like being the conductor of an orchestra, making sure every part works in harmony, including all the subtle notes. We'll go through these specifics during onboarding, and then we'll work our magic to ensure everything runs smoothly and efficiently in your business.
We get it; you want to know where your time and money are going. That's why we're all about timeliness, integrity, and efficiency. No "rounding up" on time or vague details here. We provide a minute-by-minute list of what we did for you that month, and we mean detailed.
Maybe you’re familiar with the 4- or 5-Hour Workweek philosophy? Our philosophy: Get it done in less time. No need to pay us for office chit-chat or weather discussions. We prioritize the most important work first, ensuring your business moves forward while also handling those necessary behind-the-scenes tasks.
Paying for administrative tasks might feel like a drag, but that's what we're here for. We cover those details, so you can focus on what you do best. It's a team effort, and we're committed to making it work for you.
We welcome the opportunity to collaborate with your coach. Think of it like this: your coach helps you get your head in the game, while we handle the nitty-gritty like transactions, marketing, and bookkeeping. You get to focus on networking and closing deals. We're all working together to help you reach your goals as quickly as possible. So, if you've got a coach, great! We're more than happy to sync up and make sure we're all on the same page.
Yes, definitely! It's all included in your monthly fee. We keep tabs on key performance indicators and send you a comprehensive monthly report on all the stats you need to know as the CEO of your company. We also share these insights with your coach, so everyone's in the loop on how your business is doing.
While the standard OR package doesn't include expense management, we offer a specialized bookkeeping service through our bookkeeping company on steroids, ClearBooks. With this add-on, we meticulously track your expenses and even provide a monthly Financial Report Card. It's a separate sign-up, but it's a game-changer. We handle everything from your bill pay and payroll to coordinating with your CPA. Let's just say that when it comes to numbers and finances, we're all in!
We cover everything, starting from an analysis of your current brand to discovering your future direction. We explore your marketplace, target audience, personal style, and long-term vision. We'll work with you to define where you're going and the image and voice you want to present. Think of us as your personal marketing team, crafting a plan that's all about you and executing it to perfection. We'll take care of the details so you can focus on what you do best.
At OR (Ollin Reach), we're all about teamwork, and we know that not everyone sees things the same way. If an agent disagrees with our strategy, that's okay! We encourage good communication. We'll listen to understand their concerns and work together to find a solution that works for everyone. Our experts are flexible and always open to new ideas. After all, we're in this together, and finding common ground is just part of building a successful partnership.
We create all the marketing pieces for you. As your “Chief Operations Officer (COO)” & “Chief Marketing Officer (CMO)”, we oversee the execution and completion of all processes and marketing from start to finish. During the onboarding process, we'll review your branding and voice and create marketing pieces tailored to your needs. Once those are approved and the strategy is agreed upon, we simply get to work executing, all without taking up your time. From SEO-blog strategy to social media, property descriptions, and more, it's all done for you behind the scenes, to make you look good every day, week, and month.
We do it all for you! Whether it's driving to the post office or coordinating a mail piece distribution list, it's on our plate because that's our job. We are affectionately known by our clients as the "set it and forget it" team. We have years of experience in handling every aspect of the business (and we mean every). We get the names, clean the list, handle your CRM, create the marketing pieces, send them off to be printed and mailed, and charge your credit card. Imagine us as your personal mailing crew, taking care of all the details so you don't have to lift a finger.
We take care of everything for your mail marketing, including sourcing and cleaning the contact list, designing your piece, and handling the logistics like postage. The cost is simply charged to your credit card. We like to think that you might even be earning cash back or travel miles with that postage money!
Print or digital, our marketing philosophy is simple:
Our strategy isn't overly complicated, but it's proven to work. During the onboarding process, we'll review our approach with you and then dive into your brand to maximize the impact of your marketing. Our goal is to make you look good consistently, with value-packed answers and solution-oriented print and digital marketing.
Ah, the cost question! It's a bit like comparing apples to, well, a fruit basket of expertise. A lot depends on where you live and work, but maybe you could hire a “beginner" locally for around $18/hr, or even outsource overseas for a similar rate. But let's be real—those folks will need training and a lot of your time to oversee their work. With OR, you're getting a seasoned team that's already up to speed. We're your all-in-one COO, CMO, and business managers… no training is required. So, while the upfront costs might seem comparable, the value we bring is in a league of its own. For a nitty-gritty breakdown, check out our comparison page.
We'll walk you through our social media plans, but here's the gist: we focus on the major ones - Google, Instagram, Facebook, YouTube, and Yelp. No beating around the bush; we target where the action is for your business.
Yes, we create and post content for you on Google, Instagram, Facebook, YouTube, and Yelp. Our approach includes three distinct plans—Foundation, Growth, or Influencer— designed to align with your goals and preferences. We strive for quality, value-added content that resonates with your audience, avoiding generic posts. If you have a passion for creating content, we'll take it and make it even better, enhancing and posting it strategically. We love to collaborate with you!
Yes, we'll absolutely take your videos, edit, add all of the key tags and get them out there ~ strategically! YouTube functions as a library for all videos made by the client and will help push up their SEO. If they are on YOUTUBE, GOOGLE BUSINESS PAGE, AND PPC, together this will also push up their SEO since all are owned by Google.
It’s all in the strategy. Our content creation is tailored to your goals and target audience. We create custom content that reflects your brand's voice and distribute it across Google, Instagram, Facebook, YouTube, and Yelp. We're here to discuss the specifics and ensure that our approach fits your unique needs.
Blogging is a vital component of our SEO strategy, aimed at propelling you to the top of search results. First, we'll dive into your audience, marketplace, and those all-important keywords to figure out what clicks. Then, we'll develop engaging content and post it right on your website. Sure, it's a bit more complex than that, but we're SEO enthusiasts, and we can't wait to chat more about it with you!
Recruiting client team members is a collaborative process that we'll explore together. While we are experienced in advertising a role, screening applicants, and conducting interviews, our approach goes beyond just filling positions. We believe in strategic growth, focusing on specific personality roles (such as DISC) and aligning recruitment with your personal and business goals and vision.
There’s truth to the old saying, “Brokers are called brokers because they’re broke.” It’s a reminder that simply growing for the sake of numbers isn't a profitable model. We're not interested in helping you add team members just to boast a headcount. But growing with a strategy? We’re all for that!
Absolutely, the lead agent gets a say in interviewing new team members. But don't worry, we won't throw you in the deep end. We'll sift through the candidates first, looking for the right fit in personality, motivation, experience, and more. Once we've found the folks who seem just right, we'll introduce you. It's all about making sure you meet the people who really click with what you're looking for.
Transaction management with us is like having a personal assistant who can do almost everything except be physically present or negotiate contracts. We'll handle the paperwork, order staging and cleaners, manage signs, coordinate marketing, schedule food deliveries, and even order balloons. Need offers scrubbed or written up? We've got that. Need details entered into your MLS or property descriptions written? We're on it. Planning an Open House extravaganza? We'll even schedule the catering.
Our exhaustive checklist, reviewed with you during onboarding, ensures that we take care of the tasks that free you up to handle the next deal and more. It might sound too good to be true, but trust us, we've got the systems and processes to make it all work. Let’s discuss your checklist, and then we’ll handle the rest!
You'll have your very own Business Coordinator (BC for short) once you're onboard with us. Think of your Business Coordinator as your "right-hand person" or even your "account manager." They'll be the one making sure that the rest of the team, including IT, writers, designers, web team, and marketing, gets everything done for you.
Your Business Coordinator will be there to follow up on listing appointments, get the details into our systems, ensure the right marketing pieces are sent out according to our agreed-upon strategy, and more. While they'll be your main point of contact, they'll coordinate with the entire team to make sure everything runs smoothly.
We're pretty fond of our Business Coordinators, and we think you'll love working with them too!
Every day, any day, we are available to you! But we like to be strategic about it. While we're more than happy to be your new best friend, we know you're not looking to pay us for chit-chat. We're here to get down to business and talk when we need to communicate.
Our process starts with an extensive onboarding where we discuss every detail of your business, from CRM and marketing to your vacation dreams and goals. After that, our team of specialists get to work in their areas of expertise, and your Business Coordinator coordinates everything for you.
So, while we're always here for you, we focus on efficiency and purpose in our communication. You'll be amazed at how smoothly it all works!
The difference between a Business Coordinator and an in-house assistant lies in their roles and expertise.
Your Business Coordinator is your coordinator, working as much as needed to ensure all aspects of your business are optimized. They're not necessarily an expert in everything, like writing or marketing, but they make sure the experts on our team handle those tasks for you. They stay in their "lane," coordinating details and making sure our expert team members do what they do best. The designers design, the writers write, the IT team does their thing, and your Business Coordinator makes sure it all comes together.
For on-site tasks, that's where an in-house assistant comes in. They might be more hands-on with physical tasks like running to properties, putting up lock boxes, measuring rooms, or checking on vendors. They're there for the on-the-ground tasks that require physical presence. We handle the rest!
Certainly! Let's imagine you're preparing to launch a new property listing.
With an in-house assistant, they might physically go to the property to measure rooms, put up signs, and ensure everything is show-ready. They're your on-the-ground support, handling tasks that require a physical presence.
Your Business Coordinator, on the other hand, would be working behind the scenes. They'd coordinate with the marketing team to create eye-catching advertisements, liaise with writers to craft compelling property descriptions, and work with IT to ensure the listing is prominently featured on your website. They'd also oversee the scheduling of open houses, catering, and other logistical details.
Together, they make a powerful team, each playing a vital role in ensuring the success of the listing. Meanwhile, you get to focus on your clients, your next sale, or your free time!
Your Business Coordinator is there to orchestrate everything from marketing to lead management, tech support, and more. They'll coordinate with other experts on the team, ensuring that each task is handled by someone with the right expertise.
Whether it's strategizing for growth or simply taming your inbox, your Business Coordinator is there to make sure it all gets done, efficiently and effectively. It's about doing what you love and excelling in your passions, while our team handles the rest.
We believe in transparency for sure! So you can always rest easy knowing that things are being handled properly, even if you can't see them directly. Here's how we ensure that:
We're committed to keeping you in the loop and providing full visibility into how things are being handled.
Yes and no. We can certainly interact with your clients, but we can also be the behind-the-scenes support, handling things as if we were you. Here's how it works:
Whether we interact directly with your clients or work behind the scenes, we're here to support you in the way that feels best for you. We're not a "bull in a china shop" on this; we're your partners, working with you to create the perfect blend of support and independence.
